Pay your account using My eBills™ on various Nedbank channels

Nedbank Internet Banking

Nedbank App Suite™

Nedbank Mobile Banking

Benefits

  • Relax, because you are paying us directly your account is guaranteed to be reconciled and updated.
  • Remove the risk. Using your own Internet Banking is safe and convenient.
  • You can use the "Payment for Reconnection" option if your services are suspended for non payment. We will then reconnect you within 4 hours of you releasing the payment
  • Pay your account where and when it is easiest for you.
  • Retrieve your latest statement directly from your Internet Banking profile when they become available from us.
  • Your e–Siyakhokha profile is immediately updated with all payment information.
  • Your last 5 payments are available for viewing within My eBills and for a minimum of 2 years within e–Siyakhokha.
Internet Banking

Add Ekurhuleni to your My eBills™ profile

Follow the steps below to add your account:

  1. Log onto Internet Banking.
  2. Select My eBills™ menu.
  3. Accept the terms and conditions (once-off acceptance).
  4. Select "Subscribe to biller" and then "Subscribe".
  5. Select "City of Ekurhuleni Metropolitan Municipality" from the drop down menu
  6. Enter your account number in the box provided then click subscribe
  7. The system will ask you further questions for verification associated to the account you want to subscribe to.
  8. Then select the "pay bills" option.

Pay your Ekurhuleni account

Follow the steps below to pay your account:

  1. Log onto Internet Banking
  2. Select My eBills™ menu
  3. Accept the Approve-it™ message you receive on your cellphone.
  4. Select "Pay Bills"
  5. Radio Button "Subscribed Bills" will be selected by default
  6. Select the bills you wish to pay
  7. Complete your reference information
  8. Click "Make Bill Payments"
Nedbank App Suite™
  1. Select "Banking"
  2. Enter your pin
  3. Select "Menu"
  4. Select the "Payments" menu
  5. Then select "My eBills"
  6. Select "Pay bills"
  7. Select "Pay Now"
  8. Select "Subscribed Bills"
    1. Select the bill you wish to pay
    2. Enter your referencing information
    3. Click "Submit to pay"

Or; Select "Quick bills" (this option is used if you have not subscribed to the bill using Internet Banking App")

  1. Search and select "City of Ekurhuleni Metropolitan Municipality"
  2. Enter the bill owners ID number
  3. Click "Get Bill"
  4. You will be requested to enter additional information associated to the bill you are requesting
  5. Click "Get Bill"
  6. Select the bill you wish to pay
  7. Enter your referencing information
  8. Click "Submit to pay"
Nedbank Mobile: WAP Banking

Simply access Nedbank.mobi from your cellphone's internet browser. Ensure your handset is WAP capable and GPRS/EDGE or 3G enabled. (A WAP browser is a web browser for mobile devices such as mobile phones and tablets)

  1. Select "Bank"
  2. Click "Login"
  3. Enter your "Profile Number", "Pin" and "Password"
  4. Select "Menu"
  5. Select the "Payments" menu
  6. Then select "My eBills"
  7. Select "Pay bills"
  8. Select "Pay Now"
  9. Select "Subscribed Bills"
  10. Select the bill you wish to pay
  11. Enter your referencing information
  12. Click "Submit to pay
  1. Or, Select "Quick bills" (this option is used if you have not subscribed to the bill using Internet Banking App")
    1. Search and select "City of Ekurhuleni Metropolitan Municipality"
    2. Enter the bill owner's ID number
    3. Click "Get Bill"
    4. You will be requested to enter additional information associated to the bill you are requesting
    5. Select the bill you wish to pay
    6. Enter your referencing information
    7. Click "Submit to pay"
Nedbank Mobile: SMS Banking

You first need to log on to Internet banking, accept the terms and conditions for My eBills™, then dial *120*001#

  1. Select "1"
  2. Enter your Nedbank profile and pin.
  3. Select option "2" for payment.
  4. Select My eBills by choosing option "4".
  5. Select "1""Pay Bills"
  6. Select "1""Subscribed Bills"
    1. Select the bill you would like to pay
    2. The amount appears on your screen
    3. Select "1"to pay in full or "2" to enter your own amount
    4. Confirm the payment

Or; Select "Quick bills" (this option is used if you have not subscribed to the bill using Internet Banking App")

  1. Select "0" "Search"
  2. Type "City of Ekurhuleni"
  3. Select "1" to choose "City of Ekurhuleni Metropolitan Municipality"
  4. Enter Owners ID Number
  5. Answer additional questions asked
  6. Select the bill you would like to pay
  7. Amount owing appears on your screen
  8. Select "1" to pay in full or "2" to enter your own amount
  9. Confirm the payment
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