e-Siyakhokha allows you to link your ABSA bank account to your e–Siyakhokha user account allowing for payments to be loaded into ABSA Internet Banking or CashFocus. These payment instructions require you to log into Internet Banking or CashFocus to release them. The payment is not successful until such time as you release it within your ABSA banking application.

  • Relax, because you are paying us directly your account is guaranteed to be reconciled and updated.
  • Remove the risk. Using your own banking application is safe and convenient.
  • You can use the "Payment for Reconnection" option if your services are suspended for non payment. We will then reconnect you within 4 hours of you releasing the payment.
  • Pay your account where and when it is easiest for you.
  • Your e–Siyakhokha profile is immediately updated with all payment information.
  • Your payment history is available in ABSA and for a minimum of 2 years within e–Siyakhokha.

Follow the steps below to add your bank account in e–Siyakhokha:

  1. Log into e–Siyakhokha.
  2. Select "Manage Profile" and then "Banking Information".
  3. Complete the required banking information.

Follow the steps below to pay your account:

  1. Log into e–Siyakhokha.
  2. Select "Accounts" and then "Accounts Manager", or select "Account Manager" from the home page.
  3. Select the statement or statements you wish to pay.
  4. Click on "Pay Accounts".
  5. Choose the ABSA bank account type you wish to pay from.
    1. ABSA AOL for Internet Banking, or
    2. ABSA Cash Focus

For ABSA Internet Banking/AOL:

  1. Confirm the amount you wish to pay
  2. Enter the User Number. This is the number supplied by ABSA when the user applies for Internet Banking. Usually it is 1.
  3. Log into ABSA Internet Banking to release the payment.

For ABSA CashFocus:

  1. Confirm the amount you wish to pay
  2. Enter the group number. This is the number allocated to a corporate client when registered with CashFocus.
  3. Enter the operator number. This is the number allocated to an employee of a registered CashFocus client, giving them access to CashFocus.
  4. Log into ABSA Cash Focus to release the payment.
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